11 Comments
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ŌRĪGO Source of Life's avatar

Hi there and thank you so much for this detailed guide on how to set the Welcome Email. I have a short question. Do you know if it is possible for the first sentence to show when the email is sent not to be the default "Thank you for subscribing to [name of the publication]"?

Even my edited Welcome Email has a first sentence which looks nothin like that, the default one (which is not on the email) is the one showing up on my Inbox. Any idea why that could be and how it can be changed? Thank you so much in advance and hope you have a wonderful day today!

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Jason A.A. Rodriguez's avatar

I am slow going and learning your post is a great tool. Thank you.

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FQ Yeoh's avatar

Thanks so much for this helpful guide! I didn't even realise I was in Camp A - and now I've finally written a welcome email, all thanks to you.

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Moneycircus's avatar

A great guide to connecting with your audience on Substack.

Thank you Erica.

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David Weiss's avatar

This is a goldmine for welcome emails! Thanks for sharing. I plan to use these tips.

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JUDY REEVES's avatar

Hi there, I'm just starting my Substack after more than a decade of MailChimp. Your notes about the welcome letter to "imported subscribers" is most helpful. Thank you so much!

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Erica Drayton's avatar

I am glad you found my post and that it’s helping your transition from Mailchimp to Substack! Good luck and welcome!

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Rebellious Resources's avatar

I'm new to Substack and in the process of rebranding, so this is very helpful as I rework most facets of my business. Thanks!

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Erica Drayton's avatar

I am glad you found it helpful. If you have any questions as you go through the sometimes daunting process, let me know! And welcome!

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Rebellious Resources's avatar

Thank you - I will!

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Kim Hardy's avatar

Your advice is so helpful

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