4 Comments

They all keep biking after you cancel in my experience. Then when you realize it and call them they want info you don’t have. Infuriating!

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I so agree with you on this, I hate free trials unless I know beforehand that I want to subscribe and then I'll do the free trial. The latest thing that plagues me now is showing a price per month for something that you want and then when you click through, you find that the price is the monthly price if you do the yearly subscription and pay immediately. I just wish these companies would be forthcoming and transparent. Those that do that get my business, the others I don't bother with anymore.

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That "call us to deactivate" garbage started with AOL. They used to bill senior citizens for years after the seniors had called to cancel; probably figuring the seniors would become too senile to do anything about it. About 20 years ago in Ohio, we actually set up a free service to help senior AOL users with account cancellations. There were a lot of them who had tried over and over but AOL just kept billing them.

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Amen! I no longer sign up for free trials.

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